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Technical Report Final


2. Scope

This report will address the issues that commuters might face with the expansion of Singapore Mass Rapid Transit network, as well as how an interactive board will aide commuters with journey planning and real-time updates with a variety of options.

3. Problem Statement

Prior to the implementation of the new MRT network lines, it should be mandatory to provide commuters with a dynamic interactive board that provides up to date information to help them be more flexible in choosing different routes to the same destination as well as adapt to a more complex MRT network system.

4. Purpose Statement

The purpose of this proposal is to demonstrate to LTA the effectiveness of sMaRT (smart Media active Response Television) in enabling commuters to easily access information according to their needs. Consequently, the proposal will also highlight the benefits of installing sMaRT and what is recommended by our team. 
7. Benefits

With sMaRT, we identified 4 benefits.

7.1 Enhancement of Commuter Experience

Commuters can utilise sMaRT to acquire information that provides the most efficient route of travel. The information is tailored to the choices made by the commuter. sMaRT is user- friendly and swiftly provides the routes for the commuter. This reduces confusion amongst commuters as information of the network is provided on the information boards.

7.2 Quicker Dissemination of Information

sMaRT is digitally controlled and easily updated via the CCC, as compared to the old static information boards which require physical changes and updates. Messages can be conveyed to the commuters instantaneously.

7.3 Aid Staff in Times of Emergencies

In the event of an emergency, sMaRT can display important messages like alternative modes of transport, availability of shuttle buses and estimated downtime.

7.4 Better Allocation of Resources

sMaRT reduces manpower required to change or update the boards, as well as costs incurred in the printing of static display information boards. 

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